Property Management FAQs and Other Information

Frequently Asked Questions

All types. We currently manage single family and multifamily residential attached and detached properties, as well as Retail Shopping centers and Commercial properties.

We manage rental properties throughout Southern California.

We don't set the rental price on your property, the marketplace does. We analyze the rents charged for comparable properties in similar neighborhoods and based on the analysis we will make you a recommendation. The final decision is yours.

Renting property can be similar to selling property. It's important that all damage be repaired, the property cleaned, and made move-in ready. All landscaping should be placed in order, rugs cleaned and a coat of paint applied if necessary. The idea is to return the property to a crisp new appearance before it is shown and certainly before the pre move-in inspection. One of our agents would be happy to look at your property and give you suggestions on what should be done prior to showing it.

We pay the cost of placing your property on the main internet websites. In addition, we pay for the labor and signs necessary to market and show your rental property. We also digitally photograph the property and list it on the Southern California Multiple Listing Service. We can also place print advertisements, at your cost. However, in our experience, the Internet has proven to be less expensive and more successful than print ads.

We methodically screen each application and present the results to you for your approval.

We charge the applicant a screening fee to defray the cost of obtaining a proper credit report and checking personal references. The screening fee is not to be confused with a security deposit and is not refundable.

Yes, we will collect a security deposit on your behalf. And, yes there are limits on the amount that a landlord can require. The total amount can be no more than two months rent for unfurnished units and no more than three months rents for furnished properties.

After the tenants move out the utilities have to remain on so that the property can be cleaned. We have the services turned on for you and the bill can be forwarded to you or to us for payment. Generally, for our overseas owners we will pay the bill and send a copy with our reporting.

That is up to you. We transmit all offers to the owner.

In the event of a plumbing leak or some other emergency we maintain a cushion or reserve balance in your trust account so that we can protect your property even if you aren't Available. Your reserve funds are kept in our trust account and are never co-mingled with corporate funds. Furthermore, the trust account does not earn interest.

The balance in your trust account is returned to you.

Absolutely not. The vendors we use are paid promptly at job completion. They do not carry their invoices. Prompt payment along with reasonable work volume are two of the reasons for lower vendor costs.